Joy Lines Albania

About Us

We Build Lasting Relationships With our Customers!

As years pass,we all change but our goal stays the same. Operating since many years in tourism and travel services,we ought to bring the very best when it comes to details. Our goal is to reach a complete customer satisfaction,to be punctual,flexible and of course the best price in the area. We offer a vast number of services such as sailing ferry and fast vessel from Saranda to Corfu and vice versa,Daily Excursions in Albania,guided by professionals.

Secondly since we are operating in touristic towns,accommodation and rental services couldnt be lacking.Hotel Erdano will be more than happy to welcome you all,as well as to give you a large number of choices when it comes to car rental.

If by chance you are visiting our town by your private boat,our team is more than ready to take care of all the requirements needed for you.Berth requirements,Custom clearance,Legal representative,Commercial representative,,Ship chandlers,Garbage collection,Saecurity arragments,Bunkering ect.

Click the button below to learn more about our services

joy lines albania

Terms & Conditions

Reservations can be made online by filling in the form at www.joylinesalbania.com ,and by visiting any of our offices in Sarande or Corfu Town.

As we do not charge you for booking a ticket online,we would like to ask your comprehension to this matter. A reserved ticket can only be cancelled 24 hours before departure.
Already paid tickets can be cancelled anytime. If cancelled up to 1 week before departure the refund will be at 70%.
If cancelled within the last week of departure the refund will be at 50%.
If cancelled within 24 hours before the departure the refund will be 20%.

Our prices are made public at AboutUS section Pricing. In any case we are willing to negotiate a discount if passenger are part of groups larger than 30 people. To do so please contact us by filling in the contact form at the Contact Us section.

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Our timetables are made public every start of a new year.In any case we reserve the right to make changes to the schedule without prior notice (Mostly caused by weather conditions)

In compliance with the Council Regulation (EC) No 2252/2004, under aged passengers must have their own travel documents to embark. (PASSPORT)

• Children under the age of 18 are not accepted on board without being accompanied by the two parents or an adult person.

 

  • For citizens of an EU a valid ID-card or a valid passport is required.
  • Citizens of a non-European country subject to visa obligation in the Schengen zone need a valid passport and a residence permit or visa of the country belonging to the Schengen zone.
  • Citizens of a non-European country subject to visa obligation in the Schengen zone need a valid passport and multi-visa if the wish to travel from Greece to Albania and return.
  • Before embarking passengers must ensure they have all the necessary documents for their disembarkation at the port of destination. The Carrier shall not be held responsible in case a passenger is denied disembarkation by local authorities due to lack of the necessary documents for entry in the country of destination.
  • All passengers are kindly required to proceed to the international passenger terminal, at least 1 hours prior to the scheduled departure time.
    Passengers with vehicles also required to proceed to the international passenger terminal, at least 1 hours prior to the scheduled departure time for custom control.
  • All passengers are required to a) present their ticket to the security officer of the embarkation terminal, b) present a valid passport or ID to the passport control office c) pass from customs control.
  • According to the Directive 98/41/EC and article 5 of Presidential Decree 23/1999 (Government Gazette A’17), passengers’ data will be confirmed during the process of embarkation (check-in) on board. All passengers while boarding the ship, along with their ticket should present their Identity Card, or other official proof of certification element of their identity.
  • Due to our compliance with the security regulations of the ISPS (International Ship and Port Facility Security) code, the Company reserves the Company’s rights to deny embarkation to any individual who, according to the best of Company’s knowledge, does not appear to possess valid travel documents or fails to prove, beyond a doubt, his/her identity. In the event of a fine being imposed on the Company by the immigration office, the amount will be charged to the passenger who failed to provide the proper legal documents. The Company cannot be held responsible in the event that authorities prevent a passenger from continuing his/her journey. In the event of immigration officials refusing entry, the passenger will be sent back to his/her departure place at his/her own expense. We would recommend that citizens of all states contact the appropriate consulate for details.
  • Vehicle operators are responsible for their vehicle’s embarkation according to the ship’s crew instructions.
  • Vehicle passengers should exit the vehicle before embarkation.
  • Vehicle category and plate number is displayed on the ticket upon passenger’s declaration.

As specified at the booking form,if any of the passengers requires special needs,they have to notify the company by email or any of the published numbers at the CONTACT US section.

Every Passenger will be free to carry on a lugagge up to 20kg and 0.20m3 piece.
The lugagge will be stored in a special unit and might not be accessible during the sail.
Neither the carrier nor the ship are liable for any accident, loss or damage occurring prior to boarding or loading and after disembarkation.

Time by time,due to weather conditions it might happen that the daily excursion is cancelled or delayed.The customers will face two choices,rebooking another day or a full refund when the excursion is delayed.

  • Pets travel in cabins available for pet carriage on the ship’s deck.
  • Pets are not allowed in indoor public areas or cabins. Pet owners are responsible for their pets’ feeding and hygiene. Pet owners are required to bear their pets’ valid health documents in original format, recently updated.
  • Passengers are responsible for complying with all port, health and customs regulations.
  • Passengers must comply with the instructions given by the captain or the crew regarding public order and safety on board.
  • Passengers must contact the captain or the staff captain should a complaint arises while on board. They may also contact the company or the Port Authorities after the end of the journey.
  • The Company reserves the right to substitute the vessel for which the ticket, when it is required.
  • Timetables, fares and travel terms and conditions are subject to changes without prior notice. In case of a substantial increase of fuel prices, the Company reserves the right to change the fares without prior notice.
  • Arrival times quoted in timetables indicate the ship’s arrival at the port’s entrance.
  • The company is not liable for any delay or cancellation resulting from deviation or from not keeping the scheduled route due to bad weather conditions or on orders of the Port Authorities or due to force majeure.
  • In case of cancellation of itineraries or suspension of scheduled itineraries, which are not due to event beyond the control of the company, the liability of the company is limited to the refund of the fare to the passenger, in case the Company has informed the passenger 7 days before the scheduled departure.
  • This contract of carriage is governed by Greek Law. Any claim arising from this contract is subject to the exclusive jurisdiction of the Courts of Corfu Greece, irrespective of its legal basis. Carriage is subject to the provisions and financial limits of responsibility which are provided by the Regulation (EU) No 392/2009 of the European Parliament and of the Council of the 23 of April 2009, to the extent that the above provisions apply to the carriage of passengers, their luggage and vehicles, as they are in force in Greece.